Privacy Policy

Privacy Policy for Patient Inflow

Effective Date: May 1st 2025

At Patient Inflow, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, paid advertisements (including on Meta platforms), and communication channels. By using our services, you consent to the practices described below.

1. Information We Collect

We collect personal information that you voluntarily provide when:

  • You complete a form on our website or landing pages
  • You interact with our online advertisements (e.g., Meta lead ads)
  • You communicate with us via phone, SMS, or email

This may include:

  • Full name
  • Email address
  • Phone number
  • Zip code or general location
  • Any health-related interests relevant to the services (e.g., Stem Cell, PRP, or HRT)

2. How We Use Your Information

We use your information to:

  • Contact you via phone, SMS, and email for appointment scheduling
  • Send you promotional or informational material related to services offered by our partner clinics
  • Improve our advertising and outreach efforts
  • Respond to your inquiries and provide customer support

Consent for Communications:
By submitting your information through our forms or advertisements, you expressly consent to being contacted by Patient Inflow and our partner clinics via SMS/text, phone calls (including autodialed or prerecorded messages), and email, even if your number is on a federal or state Do Not Call list. Message and data rates may apply. You may opt out at any time by replying “STOP” to any text message or contacting us directly.

3. A2P Messaging Compliance

To comply with A2P messaging standards and TCPA (Telephone Consumer Protection Act) regulations:

  • All SMS communications are sent with your prior express written consent.
  • Every message includes clear opt-out instructions (e.g., reply STOP to unsubscribe).
  • We only message individuals who have provided their information via a compliant form or ad platform.

We maintain audit logs of consent and comply with U.S. carrier guidelines to ensure responsible and legal SMS messaging.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Our partner clinics to assist in scheduling and follow-up
  • Third-party service providers that help us operate our website, communications, and advertising
  • Legal authorities if required by law

All partners and vendors are required to handle your data in accordance with this Privacy Policy.

5. Data Retention

We retain your information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, accounting, or reporting obligations
  • Provide ongoing communication unless you opt out

6. Your Rights and Choices

You may:

  • Opt out of marketing communications at any time
  • Request access, correction, or deletion of your personal data
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at: [Insert Contact Email]

7. Security Measures

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Patient Inflow
Email: [Insert Contact Email]
Phone: [Insert Company Number]

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Published

10 Feb 2024

Words

Jane Doe

Transform leads into appointments

Our proven system converts potential clients into confirmed appointments, ensuring your clinic's growth and success.

“Working with this team has transformed our clinic's patient engagement. Their expertise in lead conversion is unmatched.”

Jordan Taylor
Clinic Director